General terms and conditions - iMedia Bureau
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Terms and Conditions

Article 1. Definitions

1.1. In these general terms and conditions, customer is defined as: the natural or legal person who, by entering into an agreement, has indicated that he or she wishes to use the services offered by iMedia Bureau (kvk 78761948 – business address Schipholweg 103 – 123, 2316 services.

Article 2. Relevance

2.1. These general terms and conditions apply to all quotations and agreements between iMedia Bureau and the customer.

2.2. These general terms and conditions also apply to all agreements with iMedia Bureau involving third parties.

2.3. Deviations from these general terms and conditions are only possible if they have been expressly agreed in writing.

2.4. Any purchasing and general terms and conditions used by the customer do not apply, unless iMedia Bureau has accepted those conditions in writing.

Article 3. Quotations

3.1. Quotations issued by iMedia Bureau are without obligation and valid for 30 days. iMedia Bureau is only bound to a quotation if its acceptance is confirmed in writing by the customer within 30 days.

3.2. Prices quoted are exclusive of VAT.

3.3. Quotations do not automatically apply to future assignments.

Article 4. Obligations and liability

4.1. iMedia Bureau undertakes to carry out assignments and agreements to the best of its knowledge and ability in accordance with the requirements of good workmanship. If proper execution of the agreement requires this, iMedia Bureau will have certain work carried out by third parties.

4.2. iMedia Bureau makes every effort to meet any set deadlines. In the event that an agreed term cannot be adhered to by iMedia Bureau, iMedia Bureau will inform the customer of this as quickly as possible, stating the expected term, without giving the customer the right to claim damages in any can derive from any form or can proceed with dissolution or can demand fulfillment of the agreement.

4.3. iMedia Bureau uses the customer's personal or company data exclusively for its own administrative purposes.

4.4. iMedia Bureau only accepts liability for damage suffered by the customer that is the result of an attributable shortcoming in the fulfillment of the agreement. The liability of iMedia Bureau is in all cases limited to the value of what the customer has paid for that part of the agreement from which the liability arises.

Article 5. Customer obligations and liability

5.1. The customer is responsible for correctly supplying data and/or materials for the services to be provided by iMedia Bureau. The customer undertakes not to infringe the intellectual property rights of third parties when supplying data and/or materials.

5.2. The customer indemnifies iMedia Bureau against any claims from third parties who suffer damage in connection with the execution of the agreement that is attributable to the customer.

5.3. The customer is responsible for all texts produced in the context of the agreement, even if iMedia Bureau has carried out the editing. Damage suffered, in whatever form, that is the direct or indirect result of incorrect texts on the website, in brochures or in other written expressions, is never the responsibility of iMedia Bureau.

5.4. The customer is obliged to fulfill all financial obligations towards iMedia Bureau.

5.5. If the customer does not fulfill the above obligations or does not fulfill them on time, iMedia Bureau is entitled to suspend the services.

Article 6. Force majeure

6.1. Neither party is obliged to fulfill any obligation under the agreement from which it is prevented as a result of a circumstance that is not attributable to its fault, nor for which it is responsible under the law, legal act or prevailing social opinion.

6.2. If the execution of the agreement or assignment is not possible due to force majeure and the resulting delay can be expected to last longer than two weeks, each of the parties may terminate the agreement after mutual consultation without owing the other any compensation.

Article 7. Payment

7.1. After an agreement has been concluded, the customer pays 50% of the agreed amount. The customer receives an invoice for this. The service commences upon receipt of payment. If the order is canceled, no refund of the 50% deposit will be made. If the order is canceled, iMedia is also entitled to reasonably charge the costs incurred.

7.2. The remaining amount will be paid after the customer has approved the work carried out, but before delivery of the end product. The customer receives an invoice for this.

7.3. For the payment of maintenance on websites without a subscription, iMedia Bureau will send the customer an invoice after the work has been completed.

7.4. The customer pays all invoices within 7 days of the invoice date.

7.5. In the event of liquidation, bankruptcy or suspension of payment of the customer, iMedia Bureau's claims are immediately due and payable.

7.6. If iMedia Bureau proceeds with collection, all costs of collection, both judicial and extrajudicial, will be borne by the customer, whereby the extrajudicial collection costs are set at at least 15% of the principal amount to be recovered, plus € 45 administration costs, plus VAT and interest.

7.7. Payments made by the customer always serve firstly for the payment of interest and costs and subsequently for the payment of the invoices that have been outstanding the longest.

Article 8. Final provisions

8.1. The titles above the articles of these general terms and conditions have no independent meaning and they do not influence the interpretation of the articles.

8.2. These general terms and conditions are exclusively governed by Dutch law.

8.3. Disputes, if they cannot be resolved amicably, will be submitted to the competent court in The Hague.

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